Accueil > Formations > Training in english > Effective CommunicationEffective CommunicationEducational methodsDuring this training, the participant transposes specific situations to become aware enough to go for change. The participant can freely express himself (herself) on one's capabilities and difficulties. He(she) quickly and efficiently integrates this training as practical exercises and various situation scenarios make it a positive model. Also video testimonials of managers from other companies allow to share the vision of the other managers / project managers. Educational objectives Better know each other, understand each other and understand our relations with the others Detailed Program1. KNOW EACH OTHER and develop an objective of communication • Structure a speech SMART • Encircle one's own personality and the impact of its body language moves • Auto diagnosis of one's relational style • The different styles of communication • Know the image sent back to the others Practical exercise: present a constructive speech in the structuring 2. UNDERSTAND ONE'S RELATIONS with the OTHERS in not hierarchical Management / Project Management • Identify one's "not declarative" basic attitudes • Insisted on the positive aspects of them of life • The dramatic triangle of Karpman: how go out of it? • Six personality profiles in Process Communication for Project Managers • Drivers and psychological needs • To developp the relevance of questions with the Meta-model (NLP) Auto diagnosis of its relational style and the dominant drivers 3. SET A DIALOGUE OF COOPERATION with the team and the other departments • To give Facts from Opinions and how to manage our emotions ( F.O.E). • To practice the active listening to take into account the values and the expectations of the speaker • Keep heading of one's objective by controlling oneself and by asserting oneself without aggressiveness • Technique of the DESC to carry on a touchy message and face the attempts of destabilization • How to argue to convince with assertiveness • Build long-lasting relations and give constructive feedbacks to one's team and outside the team • Know how to ask, request help • Know how to refuse tactfully while maintaining the relation Present positively one's ideas and manage the objections Application exercise derived from the field: carry on a touchy message while keeping on being constructive |
Duration : 2 days
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Registration form in PDF format, to download, complete and return by mail to Formation Balmont |
N° Siret: 8503334100015 - Déclaration d'Activité enregistrée sous le numéro 84691646469 Cet enregistrement ne vaut pas agrément de l’État.
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